Kyocera Testimonials – Coastal Business Equipment – Perth & Bunbury
We run our newsletter with both black/white & colour printers. We print 500 copies every two weeks with an average 40-page edition. Four years ago we purchased our first Kyocera printer to give us a colour option with our newsletter. Eventually the workload became too much for the small machine and we upgraded to the current colour Kyocera model. This year we have purchased a black/white replacement from Coastal Business Equipment.
This reason why we opted to replace our major printer with a Kyocera was that we have been most impressed with the reliability and appreciative of the prompt and courteous service we have received from Coastal Business Equipment if we should have had a problem. This is very important as with a Community Newsletter our volunteers have to work to a deadline.
The Boddington Community Newsletter
I am privileged to be asked to provide this letter of support for the services provided by Coastal Business Equipment. I have had regular contact with a large number of staff from Coastal Business Equipment over the phone and in person related to sales and service issues during the past 8 years. I sincerely wish to thank you for the prompt, efficient, and professional manner in which all of our enquiries of a sales or service nature are dealt with by you and your staff.
I would thoroughly recommend Coastal Business Equipment to any other school or business as it is the most efficient service provider I have worked with in the past 25 years in State Government. I am happy to provide this glowing reference as I feel this local business is one of a rare few that fully understands the importance of meeting needs of its customers and strives the extra mile to meet these needs on every occasion.
I have received many calls from prospective customers of Coastal Business Equipment and have been very willing to provide a glowing recommendation of their services, which I feel are worthy of praise. I am very happy for this letter of reference to be used by Coastal Business Equipment when negotiating with prospective clients.
Should you wish to discuss any aspects of this reference, or refer prospective clients to me for a verbal reference, then please contact me on 9583 7304.
John Tonkin College
I have known Mike Lightfoot for over 20 years in both a work and social environment. He is extremely dedicated to his family, friends and work.
The success of Coastal Business Equipment is a credit to Mike’s hard work and integrity. Coastal Business is a company that we deal with on a regular basis. They supply and service TSA nationally with copiers, printers and faxes. There customer support is outstanding and no job seems too difficult. If there happens to be a printer jam or part replacement, a service representative will be at our West Perth offices in no time.
In addition to doing business with Mike for several years, he worked as my Service Manager for 6 years during my time as owner and Managing Director of Access Business Machines – one of the largest Sharp photocopier dealerships in Australia.Knowing Mike for so long I am comfortable in vouching for him as a hard-working individual who will go above beyond to please anyone.
TSA TELCO GROUP
I would like to take this opportunity to thank the Staff at Coastal Business Equipment for the excellent after sales service that we receive. I have found that your service response time is considerably faster than any of the previous companies located in the Perth metro area that I have dealt with in the past. I am most impressed with the reliability of the Kyocera copiers and printers that we purchased from you and I have no hesitation in recommending Coastal Business Equipment to any company that requires reliable and cost effective first class products and service.
Griffin turner & co.
I would just like to thank you for the service we have received from Coastal Business Equipment since purchasing the Kyocera Printers from you.
Both of the Printers have met our needs perfectly.
The after sales service has also been fantastic and I would like to say that it has been a pleasure dealing with your company and would highly recommend you in the future to anyone looking to purchase a printer.
HORIZON BUSINESS SYSTEMS PTY LTD
I am writing to thank you and your team for your assistance in purchasing and installation of a new Kyocera three in one machine. You were quick to get back to us with a quote and explanation of how the machine worked but didn’t overly pester us for a sale. Once we had placed the order you kept us updated with when the machine would be arriving. The guys that installed the machine were punctual, carried out their work efficiently and without any hassles. They finished off the installation with sufficient training as not to bombard us. We were also keen to go with Coastal Business Equipment because of our previous experience in delivering toners for that machine when ordered by us.
Once again thank you all
Recently Singleton Primary School purchased two Kyocera photocopiers from you. As always we found you to be very professional in the manner in which you facilitated the sale and in the service package you negotiated with us. We have had Kyocera machines since 2003 and have found them to be very reliable and durable. Our school newsletter is produced on a Kyocera colour model that has stood the test of time over a period of nearly five years during which time we have experienced very little disruption or trouble, while the quality of the newsletter is recognised as a high quality publication.
The relationship between this school and Coastal Business Equipment has always been a very positive one and I am confident this will continue into the future. I am also confident in the quality of the Kyocera product, which will continue to be this school’s preferred option.
SINGLETON PRIMARY SCHOOL
My name is Dianne Cable and I have been dealing with Coastal Business Equipment for thirteen years. Our business association began when I was employed as the Administrator at Foundation Christian College from 2000 to 2005. I have also had the opportunity to purchase my own photocopier from them and I also continue the business relationship through my current employment here at Christ’s Church Anglican Parish Mandurah.
Throughout these pasts years I have come to experience their first class service and equipment. Their team of employee’s has always been prompt to deliver service and equipment whenever required. I have never had to wait for a response and they have taken care of the equipment that we lease through them without question. They are true professionals in their field.
We have a Kyocera Photocopier that is three years old. As a new machine it provided everything we needed for our business requirements and has been maintained regularly through our maintenance contract with Coastal Business Equipment, which is paid on a per copy basis.
Our copier has a demanding workload to keep up with and is servicing us well. Our machine has begun to wear and at times needs attention. If anything was required it was provided within the shortest possible time.
Coastal Business Equipment are providing excellent service to us and as our machine has done nearly 500,000 copies, much more than its expected life, they continue to maintain it in good working order at all times. I would recommend Coastal Business Equipment to anyone who is looking for sound reliable office equipment and a company whose customer focus and service is second to none.
Parish Secretary/ Administrator
Christ’s Church Anglican Parish of Mandurah
Mike is the driving force behind Coastal Business Equipment. I have dealt with him on numerous occasions involving the purchase of business equipment. I have always found him to be a great person to deal with. His knowledge of the equipment he sells is unlimited and he is always willing to put the time aside to help when needed. He comes highly recommended.
Elders Real Estate Rockingham
A quick rap for you and your teams great service. First, very impressed with your knowledge and recommendation for the best value machine for our situation.
Second, rapt with the installation and set-up service your guy did. He did his job well and minimal interruption to the office. Thanks and I will highly recommend you to all my colleagues and friends.
Mike supplied the right photocopier at the right price. His technicians were prompt and efficient and turned up when they said they would be there. Mike has been able to explain technical terms well and the machine he supplied is working well. Highly recommended.
Integra Tax and accounting
We have now been in business for five years at Elders Real Estate, Rockingham Districts. One of our first purchases was a Kyocera printer from Mike Lightfoot at Coastal Business Equipment. I cannot speak highly enough of the service and efficiency of Coastal Business Equipment. Not to mention the personal attention given to our account by the Manager/Owner, Mike Lightfoot. I am aware Mike has had many years in the printing business and he has been able to give us sound money saving advice on several occasions.
If you are looking for reliable and honest service, with a smile, I suggest Mike Lightfoot is the person for you.
Elders Real Estate Rockingham